The AI assistant that meets customers in the conversations they're already having — no apps, no phone tag, no friction. Natural back-and-forth that turns into confirmed appointments, reservations, and product orders, automated reminders, and a full admin dashboard.
text...Booked
● Online
Why it works
It all happens inside a normal text conversation, so there's nothing new for you to run and nothing your customers have to learn.
Customers text the way they'd text a friend, and the assistant handles the whole conversation: real-time availability, the right questions, and a confirmed appointment, reservation, or order — 24/7. No phone tag, no missed messages, no app for your customers to download.
Automatic reminders cut no-shows, and the moment a gap opens up, waitlists and rebooking nudges quietly fill it. The revenue you used to lose to empty chairs stays on the books.
Referrals, promos, birthday offers, and review requests run on their own in the background, turning first-timers into regulars and rewarding the regulars you already have.
text...Booked adapts to your workflow — whatever your service,
whatever your schedule.
These are just a few examples. If you take bookings, reservations, or orders of any kind, text...Booked is built for you — and we tailor it to your exact services, schedule, and quirks during setup, so it fits the way you run, not the other way around.
text...Booked is more than a booking bot — it's a complete system for managing your appointments, orders, customers, and team.
Conversational AI books appointments end-to-end. Customers get a seamless, natural experience — you get confirmed bookings without lifting a finger.
Day-before and hour-before confirmations sent automatically. Fewer no-shows, no manual follow-ups.
Proactive "time to rebook?" messages keep your chair full. Set the interval and let text...Booked handle the outreach.
Customers waiting on a full slot get auto-notified the moment a cancellation frees it up. Empty chairs refill themselves, revenue stays intact. (For restaurants, a live walk-in queue is covered below.)
Set-and-forget bookings at any interval. Weekly, every other week, monthly — your regulars stay locked in without re-booking every time.
Customers browse and order products in the same conversation. Orders are paid for and picked up in-store — no separate store, no extra steps.
Per-worker availability with PIN-protected schedule views. Easily manage staff hours and availability across your whole team in one place.
Full booking history, preferences, and notes in one place. Every interaction builds a richer picture of your customer.
Send promotions, last-minute openings, or seasonal offers to your full customer list, custom groups, or specific individuals — targeted or broad, your call.
Grow revenue on autopilot
text...Booked doesn't just handle the customers who come to you. It brings lapsed ones back, rewards your regulars, and turns every visit into the next one.
Customers refer friends right from the chat. The referrer earns store credit when their friend books or buys, and the new customer gets a welcome perk. Word-of-mouth, automated.
Set up happy-hour deals, bundles, and discounts the assistant offers on its own. Run promo codes with expiry dates and redemption caps ("first 25 orders") — even limit a deal to new customers only.
Automatic birthday messages with a gift or discount and a one-time code. Send timed campaigns to your whole list, lapsed customers, or a specific group — a reason to come back, delivered on its own.
The evening after a visit, text...Booked asks how it went. Replies land in your dashboard with a sentiment read, so you spot an unhappy customer early and can make it right, and it's easy for happy ones to share the love. Connect Google reviews (see Integrations) to guide customers there in one tap.
text...Booked remembers every customer by name, their booking history, and their preferences. Returning clients are greeted by name from the very first message — no need to re-introduce themselves.
Customers can type "talk to someone" at any time to instantly connect with your team — and your team gets the full conversation so far, so there's nothing to repeat. No bots, no dead ends, just a smooth handoff whenever the human touch is what they need.
Every booking, reservation, and order sends you an instant text the moment it happens — so nothing runs behind your back. See the day at a glance and step in whenever you want. It's your assistant, not your replacement.
From first message to confirmed booking, reservation or order in seconds. Zero manual effort on your end.
They reach out any time, day or night. No hold music, no missed calls, no app to download.
text...Booked checks availability in real time, asks the right questions, and locks in every detail.
Your customer gets an instant confirmation, and the calendar updates itself. No double-bookings, no manual entry.
The moment it's booked, you get a text. Glance at your day or jump into any conversation whenever you want.
Your customers are already on their phones, already chatting. text...Booked plugs into that habit — no new app, no learning curve, no friction between them and their next appointment, reservation, or order.
Customers book by texting, the same way they'd message a friend. No forms, no logins, no steps.
Nothing to install, update, or remember. If they can send a message, they can book an appointment or place an order.
Any phone, any operating system, any carrier. text...Booked works for every customer, not just the tech-savvy ones.
Messages arrive immediately. No email delays, no spam folders, no missed calls — just a conversation.
Admin & operations
Your entire operation in one clean dashboard. Manage bookings, product orders, and your team — without juggling spreadsheets, group chats, or paper schedules.
24
Bookings
3
Workers
92%
Fill rate
text...Booked handles product orders through the same conversation customers already know. They place an order in a message, get an order number back, and quote it at pickup. Your team sees every order in one clean queue.
Large Pepperoni Pizza
Sarah M.
2× Garlic Bread
James K.
Medium Hawaiian
Emma T.
Small Margherita
Chris R.
14
Today
2
Pending
$312
Revenue
For restaurants and any space booked by the hour, text...Booked takes reservations right in the chat. Guests share a party size and time, the assistant offers real open slots and confirms, and every reservation lands in your dashboard beside your bookings and orders.
Marcus B.
Party of 4 · Table 12
Dana W.
Party of 2 · Patio 2
The Lee Party
Party of 6 · Room A
Alex R.
Party of 3 · Table 5
18
Tonight
52
Covers
4
Open tables
Schedule, customers, messages, and analytics — no more juggling between tools or maintaining separate spreadsheets.
Each worker sees only their own schedule via a secure PIN. You see everything. Scales from one person to a full roster.
No complex setup, no training required. Add your workers, set your hours, and text...Booked handles the rest from day one.
text...Booked is built to slot into your existing workflow — not replace it. Whether you're already running a customer database, scheduling software, a product catalog, or a Google Business Profile, text...Booked connects alongside them.
Already maintaining your customer records somewhere else? text...Booked can integrate with your existing CRM or client database so your data stays in sync and in one place.
Using a scheduling or calendar tool to manage your team? text...Booked connects to your existing setup so bookings flow in automatically without double-entry or conflicts.
If you're already managing your product catalog or sales through another system, text...Booked can pull from it — so customers always see accurate inventory without you maintaining it twice.
Turn happy customers into public proof. As part of setup we can connect your Google Business Profile so text...Booked makes it effortless to leave a Google review in one tap, and flags any unhappy feedback to you privately so you can make it right, fast.
text...Booked integrates with spreadsheet tools like Google Sheets and Excel too. If your customer list, schedule, or inventory lives in a spreadsheet right now, we can work with that — import your data or keep things in sync automatically.
No problem. text...Booked ships with a full built-in backend — customer records, team scheduling, and product management all included from day one. Nothing extra to set up, no third-party subscriptions required.
Don't see your tools listed? Get in touch — we build integrations to fit your setup.
The math that matters
2–4 hrs
saved per week on booking calls and follow-ups for a typical 3-person team
~20–30%
reduction in no-shows when customers get day-before and hour-before reminders by text
2–3 bookings
recovered per month from waitlist fills and rebooking nudges covers the plan for most businesses
Estimates based on typical service businesses. Your numbers will vary — that's why we build quotes around your actual setup.
Both plans include the full admin dashboard, AI booking, and reminders. Pro adds the features that grow with a bigger team or higher volume.
Starter
Perfect for a 1–3 person shop that needs bookings automated and no-shows reduced without anything complicated.
Pro
Everything in Starter, plus the tools that actively drive revenue — not just manage what's already coming in.
Early access
We're in early rollout and looking for businesses to partner with. In exchange for honest feedback and a few months of usage data, you get the platform free while we build it around what actually works for you. No obligations after.
Apply for a free pilot →Still unsure? Send us a note and we'll answer directly.
We don't publish a fixed price because it genuinely depends on your business — how many staff you have, your booking volume, and which features you need. That said, comparable tools run $50–200/mo and an answering service alone is $100–300/mo. Fill out the quote form below and we'll give you a specific number within one business day.
No. Month-to-month from day one. If it's not working for you, cancel anytime. We'd rather earn your business every month than trap you in a contract.
We handle setup with you — it's not something you figure out alone. You give us your workers, services, hours, and any existing customer data, and we get everything configured. Most businesses are live within a day or two. There's no software to install and nothing your team needs to learn — the admin panel is simple enough to pick up in 10 minutes.
Nothing. They just text your phone number, the same way they'd message anyone. No app, no account, no learning curve. If they can send a text, they can book.
Any customer can type "talk to someone" and the conversation is immediately flagged for your team. The AI knows its limits — it won't guess or make something up. And you can always jump in and respond directly through the admin panel at any point.
A dedicated SMS line is included in every plan — we provision one for you as part of setup, so there's nothing extra to sign up for and no separate phone bill. Most businesses get a new local number, which customers text just like any other contact. If keeping your existing number matters, porting is possible but takes a couple of weeks — something we can discuss during setup.
Tell us about your setup and we'll get back to you within one business day.
We'll be in touch within one business day.